Shadow Paws Support

For help or privacy questions, email mike007jd@gmail.com. Include your device model, operating system, game version and the steps that caused the problem. Do not include passwords, payment details or other sensitive information.

Saves

Game progress stays on your device, subject to operating system backup and restore settings. We cannot recover a lost save for you.

Advertising choices

Rewarded videos start only when you choose an offered reward. You can keep playing when no ad is available. When required by Google's consent service, Settings > Privacy options lets you review or change available choices.

Remove Ads and restoring purchases

Remove Ads is a one-time purchase that grants selected optional rewards without playing a video. Use Settings > Restore purchases with the same store account after reinstalling. Apple and Google purchases are separate. If a purchase is pending, wait for the store to complete it. For refunds, use your store's purchase support process; your statutory consumer rights continue to apply.

Haosheng Li / Bubu Studio, Auckland, New Zealand.

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